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Paragon Security & Locksmith Paragon Security & Locksmith
Call Us Today! 646-506-4422

FAQ

  • Residential

    • You have the option of purchasing security in a box, but you should be aware that a professional will provide you with many things you do not get from a do-it-yourself kit, such as:

      • The assurance that your security system, high security lock, or desk lock will be installed according to the highest industry standards.
      • The full extent of the manufacturer’s warranty, which might be void if a certified professional hasn’t installed the product.
      • The acknowledgment of your insurance company, which is provided by an installation receipt stamped or signed by a certified security business.
    • It is best to contact your insurance company prior to the purchase of any security related product. Insurance companies have recommended security devices. If you are purchasing a home, you run the risk of losing your insurance coverage because you made the wrong product decision.
    • Security products are yours to choose, we recommend you take all precautions to keep your home and family safe. High-security Locks can significantly slow the work of uninvited intruders.
    • Even if you separated on good terms, it makes sense to change your locks so that you know who has access to your apartment. You can have an existing lock re- keyed at minimal cost.

  • Commercial

    • Skilled professional locksmiths provide experience and knowledge with lock, safe and security system problems and are better prepared to diagnose and solve your unique security. For purchases, we will assess your needs and make product recommendations that fit your budget and your building. To be sure you get the best results, hire a trained licensed professional.
    • We value our customers’ time, which is why we set up specific appointments when you need our help. If we find that we will have difficulty arriving on time, we will always call and give you the option to wait for us or reschedule – whatever is most convenient for you.
    • Products typically sold in home stores are typically for residential homes. For commercial needs, you require characteristics such as, pick and drill resistance and protection against unauthorized key duplication. Commercial security systems should be professionally selected and installed for the best results.
    • We believe that you should only have to pay once for a security need. Purchasing the very best quality hardware is the best way to stay safe. In the security business it is certainly true that you get what you pay for!

    • Yes. You should always ensure that only current employees can access your facility. Re-keying your locks is fast, inexpensive and good security policy. You can also choose to implement a wireless keyless lock solution for your business that will eliminate the need for the re-keying of physical locks.

  • Property Management

    • Property management security refers to the integrated set of access control, surveillance, intercom, alarm, and locksmith systems that protect the residents, staff, and assets of a managed building or portfolio. In New York City's dense, high-turnover residential and commercial environment, professionally designed and maintained security systems are essential for preventing unauthorized access, protecting residents, managing tenant credentials, maintaining regulatory compliance, and reducing the security-related service burden on property management staff.

    • Paragon Security & Locksmith provides the full spectrum of property management security services in New York including electronic access control installation and management, video intercom and smart entry systems, IP camera and surveillance design and installation, burglar alarm systems with 24/7 monitoring, commercial locksmith services, system upgrades and retrofits in occupied buildings, and ongoing maintenance programs with priority response for managed property clients.

    • Electronic access control replaces traditional keys with digital credentials that can be instantly granted or revoked remotely. When a tenant moves out, their access is deactivated in seconds with no need for physical key collection, rekeying, or lock changes. Every access event is logged with a timestamp and credential ID, giving property managers a complete record of building activity. This dramatically reduces credential risk, eliminates key duplication vulnerabilities, and saves significant management time across any portfolio.

    • Yes. Upgrading security in occupied buildings is one of our core specialties and something that requires significantly more care, planning, and experience than working in vacant buildings. Our installation teams follow strict protocols for scheduling around tenant routines, communicating proactively with building staff, minimizing noise and disruption, and completing work in phases that keep building access functional throughout the upgrade process.

    • Paragon Security & Locksmith works with industry-leading brands selected specifically for the durability and functionality required in New York City managed building environments. Our property management clients benefit from platforms including Latch for full-building access and intercom solutions and Eagle Eye for cloud-based camera recording and remote monitoring. We specify hardware that integrates cleanly with property management software and provides the remote management capabilities that modern building operations demand.

    • Yes. Paragon Security & Locksmith provides 24/7 emergency service for property management clients throughout New York City and the surrounding New Jersey metro area. Emergency lockouts, failed intercom systems, access control malfunctions, and door hardware failures affecting residents all receive priority response from our licensed team. Property management clients are never placed in a general service queue for urgent situations that affect resident access or building security.

    • Yes. Paragon Security & Locksmith provides 24/7 emergency service for property management clients throughout New York City and the surrounding New Jersey metro area. Emergency lockouts, failed intercom systems, access control malfunctions, and door hardware failures affecting residents all receive priority response from our licensed team. Property management clients are never placed in a general service queue for urgent situations that affect resident access or building security.

    • We design enterprise-grade security architectures that give portfolio managers centralized visibility and management capability across multiple buildings from a single platform. Access credentials, camera feeds, alarm events, and intercom activity across an entire portfolio can be monitored and managed from one interface, dramatically simplifying the security management burden for companies overseeing multiple NYC properties.

    • We design enterprise-grade security architectures that give portfolio managers centralized visibility and management capability across multiple buildings from a single platform. Access credentials, camera feeds, alarm events, and intercom activity across an entire portfolio can be monitored and managed from one interface, dramatically simplifying the security management burden for companies overseeing multiple NYC properties.

    • Our site surveys are comprehensive and completely free. Our licensed security consultant evaluates your building's existing systems, identifies credential management vulnerabilities, maps camera coverage gaps, assesses intercom and door hardware condition, and reviews compliance with applicable NYC building code and insurance requirements. You receive a clear, actionable assessment of your building's security posture and a customized proposal for any recommended improvements before any commitment is required.

    • Buildings with smart access control, video intercom, and professionally maintained surveillance systems consistently outperform comparable buildings in tenant satisfaction surveys, lease renewal rates, and competitive positioning in New York City's rental and sales market. Today's renters and buyers actively evaluate building technology and security features before committing to a lease or purchase. Professional security infrastructure is a measurable, marketable competitive advantage.

    • Call (646) 506-4422 or schedule your free site survey online. Our licensed security consultant will visit your property, evaluate your current systems, and provide a detailed, no-obligation proposal for any recommended improvements. For portfolio clients, we can coordinate phased assessments across multiple buildings. There is no commitment required to receive your assessment and customized security proposal.

  • Construction Projects

    • Construction project security integration refers to the full-scope design, installation, and configuration of all low voltage security systems in a new building during the construction phase. This includes access control, security cameras, video intercoms, burglar alarms, life safety integration, audio visual systems, and locksmith infrastructure. Engaging a dedicated security integrator like Paragon Security & Locksmith during the design and construction phase ensures that systems are properly planned, correctly rough-in, and ready for operation on the day the building opens, avoiding the costly rework and compliance issues that arise when security is treated as an afterthought.
    • The earlier the better. Ideally, Paragon Security & Locksmith is engaged during the design or pre-construction phase when low voltage plans can be coordinated with architectural, MEP, and structural drawings before rough-in begins. Engaging us during active construction is still valuable, but the greatest cost savings and system quality outcomes come from early involvement before walls are closed and finishes are applied.
    • Paragon Security & Locksmith manages the full low voltage scope on new development projects including building access control, IP camera and surveillance systems, video intercom and entry management, burglar alarm and life safety integration, audio visual systems for common and amenity areas, and commercial door hardware and locksmith services. We submit complete low voltage plans and provide dedicated project management from wiring and rough-in through device installation, configuration, testing, and handoff.
    • Yes. Our licensed team is deeply familiar with New York City Department of Buildings requirements for low voltage systems including fire alarm integration mandates, certificate of occupancy documentation, and inspection protocols. We design and install every system to code and provide the documentation required to pass inspections and obtain a certificate of occupancy on schedule.
    • Yes. This is one of our core value propositions for new development clients. Rather than managing separate subcontractors for security, cameras, intercoms, AV, and locksmith work, Paragon Security & Locksmith handles every low voltage scope under a single contract with a single dedicated project manager. This eliminates coordination gaps, consolidates accountability, and simplifies the construction management process significantly.

    • Paragon Security & Locksmith works on residential, commercial, mixed-use, and institutional new development projects throughout Manhattan, Brooklyn, Queens, the Bronx, Staten Island, and the surrounding New Jersey metro area including Jersey City, Hoboken, and Weehawken. Project sizes range from boutique residential buildings to large-scale multi-tower developments. Visit our case studies page to see examples of completed projects.

    • After installation and testing are complete, Paragon Security & Locksmith conducts a comprehensive handoff with the property management team covering system operation, credential management, and ongoing maintenance procedures. We provide full documentation for every system and assign post-handoff success teams that remain available for on-site and remote support after the construction team has demobilized. This ensures that the building's security infrastructure performs at the designed standard throughout its operational life.

    • Yes. Our post-handoff success teams provide both on-site and remote support to property management staff on an ongoing basis. Whether it is credential management for new residents or staff, system troubleshooting, camera adjustments, or software updates, our team remains available as a long-term partner, not just a construction subcontractor.

    • Our estimates are detailed and itemized, covering every scope of low voltage work including access control, cameras, intercoms, alarms, AV, and locksmith hardware. We specify every part, every labor item, and every scope of coordination work so the construction team has full visibility into what they are buying before any commitment is made. We participate in bid leveling and value engineering as experienced members of the project team.

    • Call (646) 506-4422 or schedule a free consultation online. We will set up a discovery call with your development team, review your project plans, and discuss scope, timeline, and budget before proposing next steps. There is no obligation to receive our initial consultation and preliminary assessment.

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