Residential Security FAQ

Residential Security Frequently Asked Questions

Why should I buy from you and not from a big distributor?

You have the option of purchasing security in a box, but you should be aware that a professional will provide you with many things you do not get from a do-it-yourself kit, such as:

The assurance that your security system, high security lock, or desk lock will be installed according to the highest industry standards.
The full extent of the manufacturer’s warranty, which might be void if a certified professional hasn’t installed the product.
The acknowledgment of your insurance company, which is provided by an installation receipt stamped or signed by a certified security business.

Should I notify my insurance company when I purchase a security product?

It is best to contact your insurance company prior to the purchase of any security related product. Insurance companies have recommended security devices. If you are purchasing a home, you run the risk of losing your insurance coverage because you made the wrong product decision.

Is it necessary to have a high security lock on my door? I’ve been at my residence for 15 years with only a deadbolt, and I’ve never been robbed.

Security products are yours to choose, we recommend you take all precautions to keep your home and family safe. High-security Locks can significantly slow the work of uninvited intruders.

My roommate just moved out, should I change the lock of my apartment?

Even if you separated on good terms, it makes sense to change your locks so that you know who has access to your apartment. You can have an existing lock re- keyed at minimal cost.

Why Choose Paragon Security? Our commitment. We hold every interaction with every customer to the highest standard. We are extremely proud of our repeat business and utmost level of customer satisfaction. We all have the same needs, so you can rest assured that the quality of service Paragon Security provides to you will exceed your expectations.

Contact us if you have any other questions we can help you with.

The Paragon Difference

Customer Service-Focused
We prioritize quality service and craftmanship. Get peace of mind when you work with us.
Licensed & Insured
You can rest assured that our team is licensed, insured, and thoroughly vetted.
Free, No-Obligation Quotes

Getting started is simple with a completely free, no-pressure quote.
Emergency Service 24/7

Count on us to provide quick and dependable locksmith services.

Our Reviews

Trusted Solutions, Exceptional Results

Such a pleasure to work with Paragon
“The team was so easy to work with and helpful, very professional and most especially, calm, given the unusual conditions... Such a pleasure to work with Paragon and their positive back-of-the-house team as well! Highly recommend them!!!”

Elizabeth H.
Very happy with the service
“I've been using Paragon for more than 20 years. Gal was here most recently to repair several door handles that had become loose. He was knowledgeable, fast and efficient.”

Martin H.
A flawless experience
“We recently had two camera technicians working in our building Flavio and Adrian, their service was truly outstanding. From the very beginning, they demonstrated a high level of professionalism, punctuality, and technical expertise. They explained each step clearly, worked carefully around the building, and made sure everything was functioning perfectly before finishing. In addition to their excellent work, they were extremely friendly and respectful with all the residents and building staff, which made the experience even better. Their dedication and positive attitude really stood out. Highly recommended for their professionalism and exceptional customer service. A flawless experience”

Carlos M.
Kind, quick and efficient
“I called and Paul answered and arrived at my apartment very quickly. My bathroom door had accidentally locked and Paul got it open within a minute.”

Todd P.
Highly recommend!
“We had an emergency when the handle on our living room French doors broke and the doors wouldn't stay closed. We called Paragon, and Michael came over immediately, quickly diagnosed the problem, and spent several hours carefully adjusting the mechanism so the doors worked properly again. Without his help, it could have been a real disaster. We're incredibly grateful for his prompt, kind, smart, and truly professional work - highly recommend!”

Barbara R.
Super efficient and very kind
“After having an issue with our door for over a week, he fixed it in under an hour. Thanks so much!”

Izzy M.
Their diagnostic skills are very good
“They can be trusted to do what they say they are going to do and their diagnostic skills are very good.”

Raphael S.
I have nothing but praise for Paragon
“I have nothing but praise for Paragon. My apartment intercom handset hasn’t worked for a long time. My neighbor’s handset was replaced by Paragon and she recommended I call. Within a couple of days my inoperative equipment was replaced by a wonderful, timely, considerate young man who explained that the system is soon to be obsolete and I was just in time as the current equipment is not being made. I’m hoping my building considers Paragon to install a new system to bring us into the 21st century. Thank you for your excellent service.”

Gail S.