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Apartment Intercom Systems

Apartment Intercom Systems in New York

NYC Apartment Intercom Installation, Upgrades & Repairs Since 1988

Paragon Security & Locksmith installs, upgrades, and services apartment intercom systems for co-op and condo boards, landlords, property managers, and multi-unit building owners across New York City. Since 1988, we’ve worked in pre-war walk-ups, mixed-use buildings, and large multi-tenant properties across all five boroughs. Our licensed and insured team handles everything from initial consultation to final integration, connecting your new intercom to the building’s existing door hardware, access control, and alarm systems at the same entry points rather than treating it as a standalone box.

Our intercom product line covers audio, video, IP, telephone, and wireless configurations, including brands such as Comelit and Brivo, so we can match the right system to your building’s layout and your residents’ needs.

Ready to schedule a free on-site estimate? Call (646) 506-4422 or reach us through our contact form to set up a system evaluation for your New York City property.

NYC Multiple Dwelling Law Section 50-a: What Building Owners Must Know

New York’s Multiple Dwelling Law Section 50-a requires every Class A multiple dwelling erected or converted after January 1, 1968, with eight or more apartments to be equipped with an intercommunication system. That system must let an apartment occupant communicate with a visitor at the main entrance and release the entrance door’s locking mechanism from inside the unit.

Failing to install or maintain this equipment isn’t just a code issue. An owner who neglects the required system, or anyone who willfully damages or disables it, faces misdemeanor penalties under the law. If your building’s intercom is outdated, non-functional, or was never properly installed, we can assess what’s needed and help bring the system into compliance.

In-House Technicians, Warranty-Backed Work, & BBB A+ Accreditation

Every apartment intercom installation we complete is handled by our own licensed and insured professionals. We don’t use subcontractors, which means our internal standards govern every job from start to finish. Technicians arrive in clearly marked Paragon Security & Locksmith vehicles, follow our company-certification training process, and hold themselves to consistent conduct standards on every property.

Our installations are backed by warranty solutions. If a component fails or needs adjustment after we’ve completed the work, we return to address it. That accountability is part of why property managers and co-op boards come back to us for follow-on projects. Paragon Security & Locksmith is also BBB accredited with an A+ rating, reflecting the transparency and business practices we’ve maintained since we opened in the West Village in 1988.

How an Apartment Intercom Project Works with Paragon

We start with a security consultation so co-op boards, condo boards, and property managers can understand their options before any decision is made. For buildings that require board approval, we provide clear written proposals with system options, pricing, and scope of work in a format suited to that review process.

Because we handle complete building security, including locks, access control, and alarm systems, our team can connect a new intercom directly to your existing door-release hardware and security infrastructure at the same entry points. That integration is what separates a properly designed apartment intercom installation from a box on the wall. Most installations are completed within a few days once work begins, though timing varies with building size, existing wiring, and system complexity.

Request a Free Estimate for Your NYC Building

We provide free on-site estimates and upfront pricing before any work begins, so there are no surprises when you bring a proposal to your board or ownership group. We also offer warranty solutions and affordable financing options that can help align a larger intercom upgrade with capital planning cycles.

Call (646) 506-4422 or schedule your free apartment intercom evaluation online. Our team is available around the clock for New York City property owners and managers who need a reliable, licensed apartment intercom installer.

Why Choose Paragon?

par.a.gon: a model of excellence or perfection
  • Customer Service-Focused

    We prioritize quality service and craftsmanship. 

    Get peace of mind when you work with us.

  • Licensed & Insured
    Rest assured that our team is licensed, insured, and committed.
  • Free Estimates & Site Surveys

    Getting started is simple with a completely free, no-pressure survey and quotes.

  • Emergency Service 24/7

    Count on us to provide quick and dependable locksmith services.

Our Reviews

Trusted Solutions, Exceptional Results
  • Top notch experience.
    “Arrived early, had the necessary parts, and the job was completed in around 20 minutes. Highest recommendation”
    Mike D.
  • A flawless experience
    “We recently had two camera technicians working in our building Flavio and Adrian, their service was truly outstanding. From the very beginning, they demonstrated a high level of professionalism, punctuality, and technical expertise. They explained each step clearly, worked carefully around the building, and made sure everything was functioning perfectly before finishing. In addition to their excellent work, they were extremely friendly and respectful with all the residents and building staff, which made the experience even better. Their dedication and positive attitude really stood out. Highly recommended for their professionalism and exceptional customer service. A flawless experience”
    Carlos M.
  • Very happy with the service
    “I've been using Paragon for more than 20 years. Gal was here most recently to repair several door handles that had become loose. He was knowledgeable, fast and efficient.”
    Martin H.
  • Super efficient and very kind
    “After having an issue with our door for over a week, he fixed it in under an hour. Thanks so much!”
    Izzy M.
  • Neighborhood gem!
    “So convenient and friendly! Needed to get an extra key made today - it was a Mul-T-Lock so a little more complicated. It was incredibly fast and Will at the counter was especially nice and told me about their Tuesday “happy hour” on key cutting - 20% off. Our building uses Paragon for all our building’s keys. They also installed and fixed an electronic keypad for our front door and took the time to do it right. Neighborhood gem!”
    Kathy P.
  • Kind, quick and efficient
    “I called and Paul answered and arrived at my apartment very quickly. My bathroom door had accidentally locked and Paul got it open within a minute.”
    Todd P.
  • I have nothing but praise for Paragon
    “I have nothing but praise for Paragon. My apartment intercom handset hasn’t worked for a long time. My neighbor’s handset was replaced by Paragon and she recommended I call. Within a couple of days my inoperative equipment was replaced by a wonderful, timely, considerate young man who explained that the system is soon to be obsolete and I was just in time as the current equipment is not being made. I’m hoping my building considers Paragon to install a new system to bring us into the 21st century. Thank you for your excellent service.”
    Gail S.
  • Paul was fantastic
    “He showed up after hours quickly and was able to get into our home after the lock clearly was heavily damaged. Without his help we would have been further impacted.”
    Bryan T.